What are the typical conversion rates in the waterfall (funnel) model between INQ-->Mql-->SAL-->SQL-->Opp-->Closed?

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What are the typical conversion rates in the waterfall (funnel) model between INQ-->Mql-->SAL-->SQL-->Opp-->Closed?

 


Conversion rates in a sales funnel can vary significantly depending on the industry, the quality of leads, the efficiency of marketing and sales processes, and other factors. However, typical benchmarks for B2B sales funnels often fall within certain ranges. Here's an overview of typical conversion rates from one stage to the next in the waterfall (funnel) model:

  1. Inquiry (INQ) to Marketing Qualified Lead (MQL):

    • Typical Conversion Rate: 10% to 30%
    • Description: This stage involves converting general inquiries into leads that meet the criteria set by marketing (e.g., fit the target market, show interest in the product).
  2. MQL to Sales Accepted Lead (SAL):

    • Typical Conversion Rate: 30% to 50%
    • Description: Here, marketing-qualified leads are handed over to the sales team for further qualification. The sales team accepts leads that they believe have a genuine potential to become customers.
  3. SAL to Sales Qualified Lead (SQL):

    • Typical Conversion Rate: 50% to 75%
    • Description: Sales Accepted Leads are further evaluated to determine if they meet more stringent sales criteria (e.g., budget, authority, need, timeline). Qualified leads are deemed ready for direct sales engagement.
  4. SQL to Opportunity (Opp):

    • Typical Conversion Rate: 30% to 50%
    • Description: At this stage, sales-qualified leads are considered viable opportunities, meaning there is a clear potential for a deal. This stage often involves detailed discussions, product demos, and proposals.
  5. Opportunity to Closed Deal (Closed):

    • Typical Conversion Rate: 20% to 30%
    • Description: Opportunities are actively pursued to close the deal. This involves negotiation, overcoming objections, and finalizing the sale. The percentage here represents the deals that are successfully closed.

Example Funnel Conversion Rates

  • INQ to MQL: 20%
  • MQL to SAL: 40%
  • SAL to SQL: 60%
  • SQL to Opp: 40%
  • Opp to Closed: 25%

Using these rates as an example, if you start with 1,000 inquiries (INQ), the conversion through each stage would look like this:

  1. 1,000 INQ → 200 MQL (20% conversion)
  2. 200 MQL → 80 SAL (40% conversion)
  3. 80 SAL → 48 SQL (60% conversion)
  4. 48 SQL → 19 Opp (40% conversion)
  5. 19 Opp → 5 Closed Deals (25% conversion)

Factors Affecting Conversion Rates

  1. Lead Quality: Higher quality leads typically convert at a higher rate throughout the funnel.
  2. Sales and Marketing Alignment: Effective collaboration between sales and marketing can significantly improve conversion rates.
  3. Lead Nurturing: Personalized and timely nurturing of leads can increase the likelihood of moving leads through the funnel.
  4. Sales Process: An efficient and well-defined sales process helps in better conversion.
  5. Product/Market Fit: Strong alignment between the product and market needs results in higher conversion rates.
  6. Industry and Market Conditions: Some industries naturally have higher or lower conversion rates due to competitive dynamics, market demand, etc.

Conclusion

These benchmarks provide a general idea of typical conversion rates in a B2B sales funnel. However, it's crucial to tailor your expectations and strategies based on your specific industry, target market, and historical data. Regularly analyze your conversion rates, identify bottlenecks, and continuously optimize your processes to improve overall funnel performance.

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